MyDocSafe supports payment by credit/debit card and, for eligible annual or larger accounts, bank transfer against invoice.
For most standard subscriptions, card payment is the simplest route. Larger annual, Enterprise or procurement-led customers may be able to pay by invoice and bank transfer.
Payment method | Monthly plans | Annual plans | Enterprise / bespoke |
Credit or debit card | Yes | Yes | Usually available |
Bank transfer against invoice | Normally not | Normally not | Yes, where agreed |
Purchase order + invoice | By exception | Available where agreed | Commonly available |
Paying by card
Credit or debit card is the standard payment method for most MyDocSafe subscriptions.
For recurring subscriptions:
the card is charged automatically;
monthly subscriptions are billed each month;
annual subscriptions are billed annually in advance;
card details are processed securely by Stripe.
MyDocSafe does not store your full payment-card details.
Paying by bank transfer
Bank transfer is normally available for:
larger accounts;
Enterprise agreements;
customers that require purchase orders;
organisations whose procurement process requires invoice payment.
MyDocSafe issues an invoice and the customer pays it using the bank details shown on the invoice.
For small monthly subscriptions, we normally expect payment by card rather than manual bank transfer.
Invoice and bank-transfer arrangements
Invoice-based payment should normally be agreed before the subscription starts or renews.
Please provide:
legal entity name;
billing address;
billing contact;
purchase-order number, if required;
preferred billing currency;
any mandatory invoice references.
Payment terms
Card subscriptions are collected automatically according to the billing cycle.
Where MyDocSafe agrees to payment by invoice and bank transfer, the payment terms shown on the invoice, quotation, order form or contract apply.
If your organisation requires specific terms — for example 14, 30 or 45 days — please raise this during procurement rather than assuming those terms apply automatically.
Monthly vs annual billing
Monthly subscriptions are normally paid by card and billed monthly in advance.
Annual subscriptions are billed annually in advance and can normally be paid by card or, where agreed, bank transfer.
Some extras or usage-based services may be billed separately from the main subscription.
Currency options
MyDocSafe can bill in:
GBP
EUR
USD
Your billing currency is normally agreed when the account is created or when a formal quotation is issued.
Stripe as payment processor
MyDocSafe uses Stripe to process card payments.
You should never send us by email:
full card numbers;
CVV/security codes;
card PINs;
online banking credentials;
one-time authentication codes.
If payment details need changing, use the secure payment route provided by MyDocSafe.
Which option should I choose?
Small or standard monthly account: pay by card.
Annual professional-services subscription: card or bank transfer by arrangement.
PO-based procurement: ask for invoice + bank transfer.
Enterprise/custom deployment: payment arrangements are agreed in the quotation or order form.
If you need invoice billing, a PO number or bank-transfer payment, contact MyDocSafe Sales or Support before purchasing so the account can be configured correctly.