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How to check where your data is stored

Your account information page shows the region your data is physically stored in, so you can confirm it at any time without contacting us. The location is set when your account is created and is shown as a read-only field.

1. Open your account information

Go to Settings/Account Branding.

2. Find the Data storage location

Scroll down the page to the "Data storage location" heading, below "Company Identifiers". The field shows your region.

You'll see one of three locations:

  • "European Union"

  • "United Kingdom"

  • "United States"

Good to know

  • The field is view-only. It reflects the region chosen when your account was created, so there's no edit button next to it.

  • You choose your region during sign-up, at the "Region to store data" step. It's pre-selected based on the country you choose, and you can change it before you finish signing up.

If the location shown isn't what you expect, or you need your data stored in a different region, email us at support@mydocsafe.com


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